OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I contact OZA Mart for support?

You can reach our customer support team by calling us at +13322638836 or by sending an email to support@ozamart.com. Our team is available to assist you with any questions or concerns.

How do I track my order?

Once your order is placed, you will receive an email with a tracking number. You can use this number to track the status of your delivery on our website or through the courier’s tracking system.

 

Can I modify or cancel my order after contacting customer service?

If your order has not yet been processed or shipped, our customer service team may be able to assist with modifications or cancellations. Please contact us as soon as possible to request changes.

How do I return or exchange a product?

To initiate a return or exchange, please contact our support team with your order details. We will guide you through the return process based on our return policy.

 

Where can I find answers to other questions?

For additional inquiries, feel free to explore our Help Center or FAQs section on the website, or contact us directly for personalized support. We're here to assist you!

 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS